Company: Sound Pure LLC

Position: Music Gear Receiving and Inventory Administrator

Location: Downtown Durham, NC (in office)

Initial Compensation: $12/hourly

Commitment: Part-Time and Full-Time opportunities

VERY IMPORTANT: Applications submitted through Indeed can NOT be considered and will not be responded to.

You Must apply online directly via. our company's website:

https://www.soundpure.com/careers/

The Position

Sound Pure is seeking a reliable, detail-oriented, and highly organized administrator who is passionate about fine musical instruments. 

This role is a key support role to our administrative team, consisting of warehouse support, and particularly the receiving, unboxing, and migration of the fine musical equipment we received throughout our facilities. This operational position will be the primary backup to the shipping operator, and may also have other administrative responsibilities such as adding items to inventory, updating existing product pages, backup product page creation for the website, and some support to the sales team.

As a small, growing, exciting, and entrepreneurially spirited music business, aside from this primary job responsibility, other roles to support the operation of the facility and business (see below) are an additional part of this important role.

This is a growth-oriented position. Those that excel will have the opportunity to grow into a full-blown Sound Pure Sales Specialist in one of our departments (Recording, Guitars, or Drums).  Those candidates with a background in musical instruments such as guitar and/or drums, or have a background or interest in music recording equipment, would be ideal candidates for this position. Ideal for anyone passionate and enthusiastic about the business of Sound Pure, who loves to learn, and has an engaging personality!

Specific Responsibilities of the Role:

• Assist in receiving and inspecting incoming shipments, then routing packages and engaging necessary team members

• Assist in unboxing (and breaking down of) packages with careful handling (we deal in fine musical products!), conducting a thorough visual inspection, and testing

• Identifying potential issues with arrivals and immediately notifying operations lead, and procurer or manufacturer as directed

• Assist in item procurement and detail inspections, prior to orders going out

• Support cue/workflow/backlog of all gear in processing and organizing warehouse/staging of instruments as needed

• Updating internal tracking of Product Flow (Inside Trello) to ensure timely completion

• Act as a primary backup to the shipping department in the case of overflow or absences

• Product page creation as well as updating existing product pages (including any pricing updates to the website)

• Other Miscellaneous Team Supported Duties as Assigned  (we are a small fun team where everyone pitches in!)

• Obtain Mastery of Sound Pure's Systems and Processes around Inventory, Warehouse, and Website (and Test out)

• Attend weekly Level 10 Admin departmental meeting

Minimum Requirements

• High School Diploma

• Proficiency in using computer software

• Good organizational and time management skills

• Ability to lift a minimum of 75 lbs

• Ability to self manage and take initiative (does not wait to be told what needs doing)

• Trustworthy/Honest

• Reliable and punctual

• Resourceful

• Reliable Transportation

• Meticulous attention to detail, and ability to follow protocols/checklist

• Basic knowledge of Musical Instruments (Guitar, Bass, and Drums)

The Team

Sound Pure is a passionate group of sales individuals with diverse backgrounds, but with a common thirst for knowledge and excellence in the areas of musical instruments and recording products. We practice what we preach and we love what we do. We are team players that support each other but are also highly sales results-driven individuals who are future-oriented and entrepreneurially spirited. We care deeply about developing long-standing relationships with our coworkers, clients, and manufacturers.

About Us

Sound Pure is an ambitious and growing privately held company. We are a global leader in representing the finest guitar and recording products the world has to offer. We are typically a “first choice” for any boutique manufacturer that builds musical instruments and recording products, and wants their company represented in the best possible light. We are located in downtown Durham, but our clients extend to enthusiasts, collectors, producers, and musicians all over the world. We help them acquire the musical equipment of their dreams, and also coordinate customer upgrades or divestment through our unique trade-in, trade-up program.

Benefits and Perks: Currently, as a small business we do not offer any health benefits at this time.  No Medical, Dental, or Vision.   We do offer the following benefits (for full-time eligible employees):

• Paid major holidays (available after 90 days of employment)

• Paid Flex Holiday (available after 90 days of employment) 

• Paid Birthday Off (available after 90 days of employment)

• 1 Week of Paid vacation in the first year (begins after 90 days of employment - prorated to the number of hours worked on average)

• 4% Company Matching 401K plan (eligible to participate after 1 Year employment)

• Steep-discount employee purchase program (varies by manufacturer)

• Ability to take equipment home

• Limited free access to our Grammy-nominated recording studio

• Access and Immersion with world-class musical equipment

Preferred Background (not a job requirement)

• 1 Year Customer Service, Sales, or Retail Experience  (in-person, or call center)

• 4-year college degree preferred, but not required

• Interest in boutique music products 

Qualifications:

• Motivated and future-oriented, with a tenacious desire for outreach that drives sales

• Ability to thrive in a customer-oriented role, with customer needs at the center

• Organized with a clear sense of prioritization

• Proactive, jumping in to support with an eye and ear to the needs of others

• Passion and thirst for ongoing expert knowledge in the field of recording and music technology

• Energetic and gregarious personality with the ability to establish and maintain client relationships

• Strong interpersonal skills with strong telephone and written communication skills

• Strong basic computer skills – can work comfortably and fluidly on a computer

• A supportive team player

• Long-term relationship builder

• Enjoys professional interaction and is a natural at maintaining a pleasant, professional demeanor at all times