Company: Sound Pure LLC

Position: Musical Instruments Sales Assistant

Location: Downtown Durham, NC (in office)

Initial Compensation: $12-$14/hourly

The Opportunity

For the Sales Assistant Position, Sound Pure is seeking a reliable, highly personable, detail-oriented, proactive communicator to accelerate personal outreach to our customer base, while supporting the daily needs of Sound Pure Sales Specialist(s) for which you are assigned. 

This role is a key support role to our sales operation, consisting of reaching out (phone calls and email follow-ups to our customer base), updating customers on new opportunities, setting appointments, making warm call transfers, logging all customer interactions, and facilitating the customer journey by supporting our Sales Leaders.  The role is one that spans customer service, marketing communication (via telephone outreach), and sales support. 

As a small, growing, exciting, and entrepreneurially spirited music business, aside from this primary job responsibility, other roles to support the operation of the facility and business (see below) are an additional part of this important role. Sound Pure is a growing, entrepreneurial organization where opportunities abound.

This is a growth-oriented position.  Those that excel will have the opportunity to grow into a full-blown Sound Pure Sales Specialist in one of our departments (Recording, Guitars, or Drums), typically within a 6-12 month time frame, or, may optionally graduate to Professional Sales Expert.  Expansion of hours from part-time to full-time is possible based on performance review. Starting Hourly Base Wage of $12 is guaranteed, plus performance-based incentive bonuses amounting to up to $100 per bi-weekly pay period (based on individual performance), and $200+ per quarter (based on team performance). 

Those candidates with a background in musical instruments such as guitar and/or drums, or have a background or interest in music recording equipment would be ideal candidates for this position.   During your initial training period, you will be exposed to a wide knowledge of guitars, drums, and recording equipment across many areas - including manufacturers, manufacturing techniques, tonal characteristics, and the matching of these to customer interests and recording signal path desires.  This is an incredible opportunity for someone who is sales-driven, perhaps not yet with the sales experience, or with the background knowledge in the industry, but is passionate about learning, and wants to build a long-term sustainable sales career in a music-related area.

Ideal for anyone passionate and enthusiastic about the business of Sound Pure, who loves to learn, and has an engaging personality!

The Team

Sound Pure is a passionate group of sales individuals with diverse backgrounds, but with a common thirst for knowledge and excellence in the areas of musical instruments and recording products. We practice what we preach and we love what we do. We are team players that support each other, but are also highly sales results-driven individuals who are future-oriented and entrepreneurially spirited. We care deeply about developing long-standing relationships with our coworkers, clients, and manufacturers.

About Us

Sound Pure is an ambitious and growing privately held company. We are a global leader in representing the finest guitar and recording products the world has to offer. We are typically a “first choice” for any boutique manufacturer that builds musical instruments and recording products, and wants their company represented in the best possible light. We are located in downtown Durham, but our clients extend to enthusiasts, collectors, producers, and musicians all over the world. We help them acquire the musical equipment of their dreams, and also coordinate customer upgrades or divestment through our unique trade-in, trade-up program.

Benefits and Perks: Currently, as a small business we do not offer any health benefits at this time.  No Medical, Dental, nor Vision.   We do offer the following benefits (for full-time eligible employees):

• Paid major holidays (available after 90 days of employment)

• Paid Flex Holiday (available after 90 days of employment) 

• Paid Birthday Off (available after 90 days of employment)

• 1 Week of Paid vacation in the first year (begins after 90 days of employment - prorated to the number of hours worked on average)

• 4% Company Matching 401K plan (eligible to participate after 1 Year employment)

• Steep-discount employee purchase program (varies by manufacturer)

• Ability to take equipment home

• Limited free access to our Grammy-nominated recording studio

• Access and Immersion with world-class musical equipment

Preferred Background (not a job requirement)

• A strong passion for and familiarity with musical instruments and music technology

• 4-year college degree preferred, but not required

Qualifications:

• Motivated and future-oriented

• Organized with a clear sense of prioritization

• Proactive, jumping in to support with an eye and ear to the needs of others

• Strong interpersonal skills with strong telephone and written communication skills

• Strong basic computer skills – can work comfortably and fluidly on a computer

• A supportive team player

• Long-term relationship builder

• Enjoys professional interaction and is a natural at maintaining a pleasant, professional demeanor at all times